THE AUDITION

THE AUDITON

THE AUDITION is a 2-day open house for creative talent
June 20-21, 2025
KANTOOR by NALA, 33 Jalan Hang Kasturi, Kuala LumpurWalk-ins are welcome or register in advance to book a time slot.

How to Apply
- Apply through The Google form and get a slot
- Send us an email (and portfolio for some positions) at miya@naladesigns.com and get a slot
- Walk in to the Audition

Apply through Google form

Job Offers

Shopify Manager / E-Commerce Ops Lead

Whats the Role?

Were on a mission to make our universe beautiful and our online store is a huge part of that.
We need someone whos not just great at Shopify, but who understands the fast-moving rhythm of a creative brand.
From checkout flows to campaign pages, this role is about building a beautiful, seamless digital experience every day.

What Youll Do:
- Manage the Shopify backend: products, collections, content
- Update homepage and landing pages every 23 days
- Fix performance, UX, or checkout issues as they arise
- Integrate tools like Klaviyo, Gorgias, analytics, and more
- Collaborate with design, marketing, and retail teams
- Contribute to our multi-storefront and international roadmap
- Analyze user behavior and recommend improvements

What Were Looking For:
- 3+ years managing Shopify Plus (preferably fashion/lifestyle)
- Skilled in Liquid, HTML, CSS, and app integrations
- Strong understanding of e-commerce systems and UX
- AI-literate and automation-savvy
- Proactive, detail-oriented, and visually sharp
- Comfortable with fast turnarounds and launch deadlines (including weekends!)

About NALA
We are a creative lifestyle brand rooted in hand-drawn storytelling, Southeast Asian heritage, and strong design thinking.We work fast. We work hard. We work with heart.
Our motto? We make our universe beautiful.

Join Us at THE AUDITION

June 20-21, 2025
KANTOOR by NALA 33 Jalan Hang Kasturi, Kuala Lumpur
Walk in anytime or register in advance to secure a time slot.
Come meet us, show us what you can do, and maybe walk out with a job offer.

Production Manager - Fashion Sourcing & Operations

What's the Role?
Our products don't just appear - they're the result of careful planning, sourcing, pricing, and follow-up. As Production Manager, you'll be the key link between our creative team and our production partners in India, China, and Malaysia.
If you understand textiles, have strong negotiation skills, and love turning ideas into beautifully executed garments, this is the role for you.

What You'll Do:
- Liaise with factories and suppliers in India, China, and Malaysia
- Find and vet new production partners to support quality and capacity
- Negotiate prices, payment terms, and lead times
- Handle all import/export, customs, and shipping documentation
- Work closely with the design team on samples, sizing, and materials
- Ensure timely delivery and quality control with warehouse coordination
- Monitor production calendars and troubleshoot delays
- Ensure IP protection and responsible manufacturing practices

What We're Looking For:
- 5+ years experience in fashion production and sourcing
- Deep understanding of garment construction and sizing
- Strong relationships with manufacturers and freight partners
- Negotiation, documentation, and pricing expertise
- Comfortable working with spreadsheets, production trackers, and costing sheets
- Experience in retail production flow from concept to shelf
- Ability to travel occasionally to vendor locations- Detail-driven, solution-oriented, and calm under pressure

About NALA
We're a creative lifestyle brand rooted in storytelling, heritage, and Southeast Asian aesthetics.
We work hard, we move fast, and we care deeply about beauty, culture, and people.
Our motto? We make our universe beautiful.

Join Us at THE AUDITION
June 20-21, 2025
KANTOOR by NALA - 33 Jalan Hang Kasturi, Kuala Lumpur
Walk in anytime or register in advance to secure a slot.
Come meet us, show us what you've got, and you might walk out with a job.

Performance Marketer - Digital Growth Strategist

What's the Role?
At NALA, we're growing our digital footprint and need a smart, strategic performance marketer to lead the way. We're not looking for someone to just push ads - we're looking for a partner who understands how storytelling, data, and design come together to create conversion magic.
If you're someone who gets excited about cost-per-click, but also cares about brand voice and audience impact - this is your space. We move fast, we work hard, and we track everything. Get ready to turn great ideas into measurable results.

What You'll Do:
- Create and manage campaigns across Meta, Google, and TikTok platforms
- Work closely with designers to generate compelling ad creatives
- Set up and manage A/B tests for visuals, copy, and landing pages
- Optimize campaigns in real-time based on performance data
- Track performance metrics (ROAS, CPC, CTR, CPA) and report weekly
- Plan media budgets and adjust based on ROI
- Contribute to campaign strategy across product launches and promotions

What We're Looking For:
- 3+ years of hands-on experience running paid ads in fashion or lifestyle brands
- Deep knowledge of Meta Ads Manager, Google Ads, and TikTok Ads
- Strong analytical mindset and love of numbers
- Proficient in GA4, Looker Studio, or other reporting tools
- Clear communicator who works well with creative teams
- Up to date on ad trends, algorithms, and tools
- Experience in high-growth, multi-channel retail preferred

Graphic Designer - Visual Storyteller

What's the Role?
We're looking for a visual storyteller. Someone who sees beauty in layout, understands branding deeply, and can design fast without compromising craft.
At NALA, our visuals are not just graphics - they are emotional cues, narrative touchpoints, and design statements.
If you're obsessed with fonts, scroll-stopping visuals, and layouts that make people pause - we need you.

What You'll Do:
- Design campaign assets for Instagram, email, web, and print
- Prepare POS visuals, store signage, and packaging as needed
- Support marketing and e-commerce teams with weekly creative updates
- Create mockups and presentation decks that reflect NALA's aesthetic
- Maintain brand consistency across all platforms
- Organize and archive design files for easy reuse

What We're Looking For:
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Comfortable working in Canva for fast-turn assets
- Strong eye for color, composition, and typography
- Experience in retail or lifestyle brands preferred
- Organized and efficient - able to manage multiple deadlines
- Bonus: Experience in light animation, reels, or motion graphics

Customer Experience & CRM Executive

What's the Role?
At NALA, our customers are our community. The way we speak to them - online and offline - reflects who we are.
This role is about empathy, speed, and connection. It's not just customer service. It's customer experience.
If you're someone who loves crafting meaningful replies, designing smart retention flows, and solving problems with heart, this is for you. You will become the voice of NALA to our most important audience - the people who support what we do.

What You'll Do:
- Respond to all customer inquiries via email, WhatsApp, and social media DMs
- Track customer concerns, feedback, and requests in a structured CRM system
- Build and maintain an accurate customer database for campaigns
- Create automated flows (Klaviyo or similar) to support retention and loyalty
- Report weekly on satisfaction rates, common issues, and opportunities
- Collaborate with marketing and store teams to ensure consistency in customer touchpoints

What We're Looking For:
- Strong written communication and empathy
- Previous experience in CRM tools like Klaviyo, Gorgias, or Zendesk
- Organized and detail-oriented - able to track multiple conversations daily
- Fluent in English and Bahasa; Mandarin is a plus
- Ability to handle peak seasons and odd hours with calm and professionalism
- You genuinely love making people feel heard and supported

Admin Clerk - Operations Support

What's the Role?
The creative magic at NALA can only happen when the operations run smoothly. As our Admin Clerk, you'll be the backbone of our day-to-day. Payments, HR tracking, receipts, claims - this may not sound glamorous, but it is essential.
If you're organized, trustworthy, and like keeping teams on track - you will thrive here.

What You'll Do:
- Prepare and track payments, invoices, and reimbursement claims
- Support HR processes - leave tracking, MCs, and record keeping
- Coordinate with vendors for utilities, rent, and monthly bills
- Organize and maintain filing systems (digital and physical)
- Support the General Manager and assist in internal documentation

What We're Looking For:
- Highly organized and reliable
- Experience in basic bookkeeping or admin support
- Proficient in Excel, Google Sheets, and digital file organization
- Strong attention to detail
- Good communication and coordination skills
- Discreet and trustworthy with sensitive information

Archive & Intellectual Property Coordinator

What's the Role?
Every NALA pattern tells a story. Your job is to protect, organize, and document those stories. From naming each print to securing trademarks and building a living archive - this is about preserving beauty and process.
If you're organized, obsessed with detail, and have an appreciation for both design and legality, we'd love to work with you.

What You'll Do:
- Name and catalog all existing and new patterns with accurate metadata
- Digitally file artwork, layered files, and scanned drawings in an organized system
- Coordinate and file trademark applications in multiple regions
- Work with design and legal teams to track IP usage and protection
- Classify prints by type, collection, color, and date
- Maintain physical records in a clean, archivally safe system
- Support the creation of a visual archive book or online database
- Audit and clean up the server for clarity and accessibility

What We're Looking For:
- Strong organizational skills and attention to detail
- Previous experience in cataloging, archiving, or digital asset management
- Familiarity with IP and trademark processes is a major plus
- Proficiency in Google Drive, Excel, and Adobe Bridge or similar tools
- Strong written English for naming and documentation clarity
- Appreciation of design history, pattern classification, and visual archiving
- Self-starter with a love for structure and accuracy

Store Manager - Creative Retail Leadership Role

What's the Role?
At NALA, our stores are more than places to shop - they're experiences. As Store Manager, you're not just running a retail space. You're leading a team, setting the tone for service, and bringing our aesthetic and spirit to life every day.
This is a role for someone who loves people, thrives in fast-paced environments, and has a passion for beautiful retail. If you've worked in lifestyle or fashion, you know what it takes - now do it the NALA way.

What You'll Do:
- Manage all day-to-day store operations and lead by example
- Develop and implement sales strategies to meet monthly targets
- Ensure high standards of customer service and team professionalism
- Recruit, train, and mentor store staff for performance and morale
- Oversee inventory levels, manage stocktake, and ensure proper bag checks
- Handle basic HR responsibilities and maintain a positive work environment
- Ensure visual merchandising aligns with NALA's brand guidelines
- Collaborate with HQ for marketing rollouts, promotions, and product launches
- Uphold health and safety standards and maintain store cleanliness

What We're Looking For:
- Minimum 3 years in fashion or lifestyle retail management
- Strong leadership and interpersonal skills
- Proven sales-driven mindset with ability to meet KPIs
- Experience managing staff, inventory, and customer issues calmly
- Excellent communication and team-building abilities
- Detail-oriented with strong organizational skills- POS and retail analytics software experience is a must
- Multilingual is a plus for working in a diverse market
- Willingness to work weekends, holidays, and during key campaigns

Videographer - Creative Fashion Brand

What's the Role?
We're not looking for just a videographer. We want a storyteller.
Someone who sees the beauty in the everyday, who dreams in frames, who thrives under pressure, and who can carry our motto - We make our universe beautiful - into motion.
This is a fast-moving role in a brand that never sits still.
We shoot on rooftops. We film in school fields. We make content that feels personal, elevated, and full of soul.

What You'll Do:
- Shoot and edit engaging, elevated videos for Instagram, TikTok, and other digital platforms
- Create content for product launches, store openings, behind-the-scenes, and team features
- Work closely with the Creative Director, Graphic Designer, and Marketing team
- Travel between stores, office, and on-location shoots as needed
- Ensure beautiful lighting, thoughtful compositions, and sharp edits
- Turn content around quickly, including during weekends or under tight timelines
- Maintain and organize video files, B-roll libraries, and content banks

What We're Looking For:
- 3+ years experience in fashion, lifestyle, or storytelling-focused videography
- Ability to edit short-form formats (Reels, TikToks, Stories, Shorts)
- Proficient in Final Cut Pro, Adobe Premiere, or equivalent
- Excellent eye for lighting, color, and composition
- Organized with strong time management and communication
- Comfortable working late or weekends when needed (well feed you!)
- Loves storytelling and understands creative brand aesthetics- You must love creativity not just the idea, but the process

Warehouse Intern - Fashion Logistics Support

What's the Role?
Want to see how a fashion brand really works behind the scenes? Join our warehouse team and help keep the wheels turning. From unpacking new stock to prepping online orders, you'll learn how the magic happens in real time.
Perfect for anyone eager, reliable, and ready to get hands-on with retail logistics.

What You'll Do:
- Assist in receiving stock deliveries, labeling, and organizing items
- Help prepare orders for shipping or retail transfers
- Support stocktaking and internal audits
- Ensure warehouse space remains clean, functional, and safe
- Shadow and support our warehouse manager in daily tasks

What We're Looking For:
- No prior experience required - training provided
- Must be physically fit and able to move boxes
- Reliable and eager to learn
- Good attitude and willingness to help wherever needed
- Able to use basic apps or spreadsheets for inventory tasks
- Punctual and team-spirited

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